Guide to Refunds and Returns for Weekend Packages

Understanding how to obtain refunds for your weekend packages is important. Here’s a guide on how you can manage returns and process refunds:

Refund Eligibility:

To be eligible for a refund:

Your request must be within the cancellation period specified for your package.
All terms and conditions of the package must be met.

Requesting a Refund:

Initiate a Refund Request: Log into your account and navigate to 'My Bookings'.
Select the Package: Choose the package you wish to request a refund for and click 'Request Refund'.
Provide Reason: Select the reason for the refund from the available options.
Submit Request: Follow the prompts to complete your refund request.

Processing Refunds:

Once we receive your request, we will review it and process your refund according to our policies. Refunds are typically processed within 7-10 business days to your original payment method.

Need Help?

If you have questions or require assistance with the refund process, please contact our customer service team. We aim to make your experience as smooth as possible.