Guide to Returns and Refunds for Gift Packages

Guide to Returns and Refunds for Gift Packages

We want your gift-giving experience to be as smooth as possible. Follow these steps for returns and refunds of gift packages:

1. Return Eligibility:

Ensure your gift package is eligible for return in accordance with our policy, typically within 30 days.

2. Initiate a Return:

To return a gift package:

• Log into your account and navigate to your gift order history.
• Select the gift you wish to return and initiate the return process.
• Follow the instructions to complete your return request.

3. Returning the Package:

Securely pack the gift and include the return slip. Use the return label provided to ship the package back to us.

4. Processing Refunds:

Once your return is received, refunds are processed within 5-7 business days and issued to the original payment method.

Understanding our returns and refunds process ensures a hassle-free experience when returning or exchanging gift packages.